We are a $40M manufacturer that saw an abrupt drop in our middle management performance level. Believing it to be a culture problem, because many managers were foreign-born, we called in3. in3 discovered it was not a culture fit problem, but a capability fit problem; we had grown faster than our managers’ ability to execute. The manager jobs had grown bigger than their incumbent’s capability. in3 designed and installed the talent system that identified the competence required by each job, the capability existing in house, and which managers had the potential to fill those jobs. The new system resolved the problem.

-President