Capability is the capacity to execute. The organization can know what to do (Context) and have the will to do it (Culture), but fail due to lack of capability. The capability (talent) system should capture both the ability the organization has, and the ability it requires. Packaged competency models do not capture unique organization-specific knowledge, or cultural expertise, or industry-specific strengths, and therefore overlook key requirements. Structured analysis identifies the strengths that drive great performance and the gaps that cause poor performance. This analysis provides the road map for intervention and the development of future talent.
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