What drives business

Motivation, Accountability, Capability

The name ‘in3’ derives from the 3 things required to make change happen: Motivation, Accountability and Capability. Systematically improving Motivation, Accountability and Capability is an overlooked source of competitive advantage. indelivers this advantage through the SaaS 3-Gap Framework. Clients using this framework experienced EBITDA gains of 5-10%, project ROI over 500%, turnover reduction from 75% to 3% and productivity increases of 38%. It’s the annuity gift that keeps on giving.

The last source of competitive advantage

  1. In business, execution depends on rigorous frameworks, methodologies, tools & techniques, particularly in Process & Technology
  2. However, with People, execution usually lacks rigorous frameworks, methodologies, tools and techniques
  3. because, Leaders, being human, think they are expert in this area

The 3 Gaps. Almost all people problems are caused by 3 gaps:

  1. People do not care enough
  2. People are not accountable
  3. People are not capable

Organizations can solve the 3 gaps for competitive advantage. Usually:

  1. People do not care because they are not motivated
    1. they lack the organization’s values & culture preferences or
    2. they work for a boss who lacks the organization’s values or culture preferences, or
    3. they are frustrated because their job is too big—they are afraid, or too small—they are bored
      1. Companies can install a system to make sure this doesn’t happen
  2. People are not accountable because
    1. their job design is out of date or inaccurate, so they do the wrong things
    2. they hide; they do not set goals, or are not reviewed based on the job design
    3. they are held responsible for everything without prioritization, so they get frustrated
      1. Companies can install a system to make sure this doesn’t happen
  3. People are not capable because
    1. they are a victim of the Peter Principle—they were promoted to their own level of incompetence, which was unidentified
    2. capability standards were not set for the job, so they were promoted into a job they could not do
    3. they were promoted based on old job performance which was not relevant
      1. Companies can install a system to make sure this doesn’t happen

in3 makes change happen by closing the 3-Gaps via a SaaS framework. The approach ensures that people:

  1. are motivated. in3:
    1. provides software to select & promote talent motivated by the organization culture
    2. identifies values and culture types to remedy motivation problems
    3. understands the linkage between culture and other org. issues
  2. are accountable. in3:
    1. provides software to set, measure and reward goals
    2. creates job profiles to identify responsibilities & prioritize accountability areas
    3. understands the linkage between accountability design and other org. issues
  3. are capable. in3:
    1. provides software to identify talent gaps, generate structured behavioral interview guides to identify job candidate talent depth, and set training goals
    2. sets org and job capability standards
    3. understands how to map capability at a macro, not granular, level and its ramifications

Take the Next Step to your Organization’s Success.