We do engagement surveys with in3 every other year. A few years ago, we had a VP who had impressed us. We thought he was a rising star. We were surprised to discover that his division had lower engagement than our other divisions. One year later that division’s performance plummeted and we sold it off. The VP was an impressive individual but a poor leader. The engagement survey predicted as much before the bad news started to happen. We were slow to act on the information at that time, but we learned what the survey can do for us.